The services provided by Smartas.net are intended for ongoing research, general information, ideas, or quotes.
Our product offers examples/drafts of essays, articles, dissertations, case studies, coursework, PowerPoint presentations, research papers, etc., to help people with their studies.
Over the years of operation, we have built a strong core of experienced writing staff, enhanced the scope of services provided, and perfected business processes to deliver practical help and outstanding results as quickly and effectively as possible.
Learn about the main features, benefits, and conditions of our writing assistance service that you can easily use for your educational advantage.
Individual approach
When placing an order, add your specific requirements and detailed instructions of what and how you want it done. In addition, you can safely communicate with the assigned expert and discuss the order’s progress.
Fast delivery
We offer a flexible pricing system that allows you to get an affordable essay as quickly as possible.
Experts with diplomas and degrees
We assign the most suitable expert for your request based on your credentials. An argumentative essay writer will write a paper while a graduate math expert will do algebra homework.
Zero plagiarism guarantee
Every piece of content we deliver is crafted from scratch and checked with sophisticated anti-plagiarism software. You can also request a plagiarism report proving that your work is 100% original.
24/7 support and free reviews
Day or night, our customer service agents are ready to step in and help you resolve any issues you encounter. Plus, your orders include free revisions (if stipulated) that you can order in minutes.
Confidentiality and security of payment
What happens on Smartas.net is strictly between you and us. We guarantee 100% your confidentiality; we do not share personal information with third parties. Payment for work is made in advance. The advance payment can build trust between you and your assigned expert. It guarantees that in the end, it will receive the total amount and you will receive a quality service.
Refund Policy
Please read these terms carefully before using our service.
Smartas.net is responsible for delivering the product on time and per the customer’s requirements indicated in the order. If any of Smartas.net’s commitments is breached, the customer is entitled to a partial or full refund under our Money Back Guarantee Policy.
Money Back Guarantee Policy
Our Money Back Guarantee Policy gives you the right to request a refund if our service has not fulfilled its obligations to you. As our service offers legitimate academic assistance, we want to be 100% sure that you are delighted.
Our satisfaction rate is high. Over 95% of our customers return with consistent orders. However, we know that mistakes can happen, and in these cases, you can always refer to our Money Back Guarantee Policy. We want to emphasize that there are only certain situations where we can offer a full refund. These are:
An expert has not yet been assigned.
This is a rare situation, but it does happen. The refund amount is always 100%. If this situation occurs, the customer need not worry as they will be notified as soon as possible.
If you want another expert to work on your request, but no suitable expert is available, your complaint will be directed to our disputes department. They will review it and proceed to the corresponding reimbursement based on your request.
The Expert was confirmed, but you decided to cancel the order.
In this case, the refund amount varies between 100% and 80% to cover the effort of the company and the Expert in their attempt to provide you with the purchased product and services.
Delivery delay
It can only happen if the Expert falls ill or in case of other emergencies. The company will refund an adequate amount to compensate for the delay in delivery. The exact amount will be discussed with the client privately.
On-time delivery of all orders is guaranteed.
Sometimes delays can occur because the client uploads the necessary materials without considering the delivery date. In this situation, no refund can be granted. Therefore, submitting all information regarding the task is ideal, including any additional guidelines that must be followed when placing the order.
If the order has been completed only after the initial deadline has passed, then it is up to the customer to decide whether to release all funds or not.
Contested claims
If the client is not satisfied and wishes to obtain a refund, the agency administration will conduct an investigation. The refund request will be approved or denied based on the study’s outcome.
Please note that we always want our customers to be delighted. Therefore, we will always do our best to treat the customer fairly and achieve maximum satisfaction.
Accidentally duplicate order
To cancel an order placed by mistake, you must contact us immediately. You have to clarify with us that the other order is not necessary. The order will be considered valid if we do not receive any cancellation request before an expert is assigned.
You can still cancel the order, but one of the above situations will apply. Received two bills: If you are billed twice, you must notify us immediately, especially if your balance has not changed. You need to send us both receipts so we can fix the problem and process a full refund of the extra charge. This case occurs very rarely.
There is no way for a customer to be billed for a single order unless they paid for it in error. When such incidents occur, we may freeze or block the sum for the next order or make a discount that may cover the total amount.
Plagiarized Content
If there is a claim that the product the expert helped you with is plagiarized, a Turnitin report is required. No other reports can be accepted apart from this one, or else no refund will be possible.
You are not entitled to a refund if:
Once you have released a certain percentage of the total amount to the Expert, this particular part of the assignment is considered to have been completed, and you accept the quality. Therefore, released funds are non-refundable.
A lower grade than expected is received: Please note that we do not guarantee perfect grades. Our product is intended only as a draft sample or reference point for research purposes.
Delay in payment: If the customer alleges that the order has been delayed when the reality is that the payment has also been delayed, we will not be responsible for it. In addition, a refund cannot be requested.
Note: In the case of a review deadline, the aforementioned late refunds and price recalculation do not apply as the end dates are different.
Refund period has passed: Refunds are available within one month of the original transaction date. We cannot offer you a refund if one month has passed since the transaction date.
Refund Processing
Once you receive confirmation of the refund, Smartas.net will process it within two days. Please note that the company is not responsible for your bank transfer fees, transfer anomalies, and possible delays that occur due to banking service issues.