Before you consent to provide us with your data in any form on our website, we ask you to read this Privacy Policy carefully so that we can be sure that you fully understand the conditions in which we would cooperate.
This Privacy Policy applies to your use of the Services, as defined in our Terms and Conditions.
This Privacy Policy explains when, where and why we process the personal data of people who use the Website, how we use it, the conditions under which we may disclose it to others, your rights regarding your data, and how we keep them safe.
Information we collect
When you visit and browse our website, place your orders, register, or log in, this is the information we may collect:
Your contact details, such as your name, email address, and, in some cases, billing address.
Your order details, including what you mention when you fill in the order form and your payment details when you proceed to the payment stage of the order process.
Details of your visit to our website, including information automatically collected by our server, for example, access time, browser type and operating system, IP address, etc.
The details of our communication, including any information you provide to us when you contact our customer service team to answer questions, resolve any potential issues, or give us feedback.
How we use your information
When you visit and browse our website, place your orders, register, or log in, this is the information we may collect:
To contact you, get feedback, and improve our service. This includes the ordering process, the user experience on the website itself, and the quality of our customer service.
To manage the processing of transactions. It is important to note that your information will not be sold, traded, or otherwise transferred to other companies except to provide you with the services or products you have purchased.
Send informational emails, including information about our company updates, website news, related services or products, and information about processing your order—for example, notifications when you have passed a particular stage and have moved on to the next.
User rights
When you visit and use our website and application, we ensure that you retain the following user rights guaranteed by data protection law:
You have the right to access your data, to know if and how we are processing it, and receiving a copy of the information being processed.
Verification and rectification
You have the right to ask the team to verify the accuracy of the information we have collected from you, as well as the right to ask us to correct or update it.
Objection to treatment
Users have the right to object to processing their private information by our website and application if the processing is illegal or violates their consent, for example, if their data was processed for direct marketing, statistical or statistical purposes. Or scientific research. However, the objection does not apply in cases where the treatment is necessary, and our team can demonstrate legitimate reasons for it.
Withdraw consent
Using our website and app, you confirm your consent to the terms of use and to this privacy statement, which is the legal basis for our team to collect and process your data. However, you retain the right to withdraw your prior consent at any time. However, please note that the withdrawal of your consent will not in any way influence the legality of the previous processing of your data.
Data portability
Users of this website have the right to receive their data in a well-structured, machine-readable, and commonly used format. Also, if technically possible, users have the right to ask our team to transfer their information to another controller.
Restriction of information processing
On some occasions, you have the right to restrict the processing of personal information on our website. If you use this right, our Website and Application must stop processing your information for any purpose other than storing your data.
Claim
You always have the right to file an official complaint with a competent supervisory authority responsible for data protection if you consider that processing your personal information by our website and application has violated data protection laws.
Erased
In certain circumstances, our Website and Application users have the right to request that their private information be erased without delay. Some of these circumstances include when a user withdraws their consent, when the confidential information is no longer necessary for the purposes we have collected it, when the collected data was unlawfully processed, etc.
Modifications
Our team reserves the right to occasionally renew this privacy statement by updating the version of the policy on our website.
Our website team may notify you of any material changes to this privacy statement by email or through the private messaging system displayed on the site.
Legal information
This privacy policy has been prepared by the provisions of a series of legislative acts, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).
This policy will apply exclusively to this website and application unless indicated in this privacy statement.
Request for deletion of personal data
To delete the data collected on the website, you must fill out the personal data deletion request and send it to the email: help@smartas.net. In the request, you must indicate your full legal name, address, telephone number, and email used to register on the website to identify your account.
You must indicate why you want your data to be deleted and a list of the information you know specifically that the company processes and retains. If you need all data you are unaware of removed from the system; you must also indicate this in the official letter.
Links
By providing you with additional information, our website may contain links to the websites of other companies and organizations. By following these links, we may offer or recommend that you inform yourself about using other services and products, or we may mention them.
However, we do not assume any responsibility for the content provided by third-party links. These websites have separate privacy policies, terms, and conditions. However, we try to protect you as best we can, so you’re always welcome to report a problem with third-party links if you encounter one, and we’ll do our best to help you resolve it.
Cookies
All users can have their browsers notify them each time a cookie file is sent. In addition, they can disable cookies through the browser settings. However, after this, some features and functions on our website may be limited or unavailable. You can place orders regardless of the cookie policies you have chosen.
We use cookies only for statistical purposes, such as traffic analysis, demographic data, customer activity on the website, etc. It helps us research the market and increase the quality of the service we offer here at smartas.net. In addition, we use cookies to understand and remember the preferences you have for your future visits.
If you have accepted cookies on our website and want to delete them, you can follow the instructions below for your browser.
Safari
Google Chrome
Internet Explorer
Firefox
Third Parties
Smartas.net never shares, sells, or transfers your personal information to third parties. However, this does not include third parties with whom we cooperate in the operation of our website and in providing services or products that you request online. This is possible, however, only if those parties also agree never to disclose information about our customers and visitors that they receive from us.
Changes and Development
Since one of our highest priorities is to ensure the best ordering experience for you, we are constantly improving our website in terms of design and functionality, our services in terms of quality, and our conditions in terms of comfort and security for all customers. . Therefore, our policies will most likely change and improve over time as well.
If you are concerned about how your private information is used, we recommend that you check the Privacy Policy page periodically to be aware of recent changes.
We encourage you to be innovative and use all possible means of protection to avoid becoming a victim of cybercrime. In particular, you must not communicate your private data when you chat with your writer and log out if you connect to any public network or use devices other people use. You can contact us if you have any questions about our privacy policy.